Can Not Remove Offline Devices
Jim Diaz
I have a Mobile Portable Light has been giving me some trouble. It no longer connects to the Wiz app, and always shows as offline. When I tried to remove it from the room it's in, I found I couldn't access the device settings to delete the device unless the device is online and connected to the app. I'm not sure how I can resolve this on my end aside from making a whole new room and moving every other device to the new room and deleting the old room.
Antonin Carre
Hi Jim :) Have you tried a long press on the device "card" when you are inside the room? Long press should open a quick settings menu with things like renaming the device, and an access to the "full" settings.
You should also be able to reach the device settings from the "Settings" tab in the bottom right corner, then "Lights"
Jim Diaz
Antonin Carre That worked! Thank you, I didn't realize that was an option.