instantly triggered
Clint Merrell
So last night when I went to the store I activated "away from home." It instantly tripped and sent me a notification. I thought maybe the lights going out in a delay might have tripped it so I reset it and then turned all the lights off before activating it again. Same thing happened. I tried several times with no change so while at the store I just deactivated it to finish my shop. The app showed that everything was off. When I got home my room called "the living shop" was still in alarm mode even though the app showed them being off.
WiZ Connected
Hello Clint Merrell,
Thanks a lot for your feedback. It seems maybe the situation in which you are had a too sensitive sensing for movement, creating potential false positives. Are you using SpaceSense or a motion sensor? regarding lamps feedback to the cloud and app (showing off in the app, and being on in real life), this may be linked with connectivity, and we are doing some core system improvements which could improve future experience.